“If you have a fault on memory, please call us and we will endeavour to solve problem/replace goods.”
RMA are subject to the following conditions:
- Cancelled orders maybe subject to a 20% restocking fee
- Only new and unopened goods may be returned for credit
- Cancelled orders must be returned within 28 days of purchase
- Special orders may not be returned for credit
Returning goods for credit.
- You will need invoice to hand
- Submit form and an RMA number will be issued
- Enclose copy of invoice with goods along with RMA notification mail.
- Ensure RMA number is visible on box
- RMA’s are valid for 7 days
- Please ensure that goods are returned in adequate packaging
PLEASE NOTE RMA’S RETURNED OUTSIDE THE DATE PARAMETERS OR WITHOUT CORRECT DOCUMENTATION WILL NOT BE PROCESSED.